18+ Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling may be restricted in your jurisdiction. Please understand applicable local law before participating.

Safe Play Commitment

Responsible Gambling — Play Smart, Stay in Control

Gambling should be entertaining — a way to enjoy the thrill of cricket markets, PSL match-ups or a live casino session. For the vast majority of Pakistani users on w567, that's exactly what it is. But gambling carries real risk, and w567 takes that seriously. This page brings together everything you need to play safely, set meaningful limits and get help if gambling stops being fun.

18+ Only Limit Tools Self-Exclusion 24/7 Support Session Controls
18+

Or the higher minimum required by the operator/license jurisdiction

What Is Responsible Gambling?

Responsible gambling is the set of behaviours, attitudes and tools that keep gambling a recreational activity rather than a harmful one. It does not mean gambling less or never. It means gambling with awareness — knowing your limits, understanding how games work, and recognising when gambling is affecting your life beyond the entertainment you intended.

For Pakistani users, the context matters. Cricket season brings enormous excitement — an ICC tournament or a high-stakes PSL final creates an atmosphere where betting can feel very natural. That enthusiasm is exactly why responsible-gambling safeguards need to be in place before the match starts, not after things go wrong.

w567 builds responsible-gambling tools into the core Account experience. They are not buried in a settings sub-menu. They are designed to be used, promoted actively on this platform and supported by a 24/7 support team that can escalate any situation quickly.

Gambling is entertainment, not income. It is never a reliable way to solve financial problems. If you are experiencing financial hardship, gambling is not the answer — contact support to discuss your options, including self-exclusion.

The Responsible Gambling Principles

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Gamble for Entertainment Only

Treat every session as a leisure activity with a fixed entertainment budget — not a profit opportunity.

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Only Stake What You Can Afford to Lose

Never bet money allocated to rent, bills, education, groceries or family needs.

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Set Time Limits Before You Start

Decide how long you will play before you open the app. Stick to that decision.

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Don't Chase Losses

A losing session does not mean the next bet is "due" to win. Walk away when you reach your limit.

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Never Gamble Under the Influence

Avoid gambling when stressed, tired, under the influence of substances, or in emotional distress.

Your Responsible Gambling Tools

Every registered w567 user has access to the following tools through their Account settings. These are real controls — not decorative features — and they take effect immediately when you set them.

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Deposit Limits

Set a maximum amount you are allowed to deposit daily, weekly or monthly. Once your limit is reached, no further deposits can be made until the period resets. Limits take effect immediately. Increases require a cooling-off period before they apply — decreases take effect at once.

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Loss Limits

Define the maximum net loss you are willing to accept over a daily, weekly or monthly period. When your loss limit is reached, you will be logged out and prevented from placing further wagers until the limit period refreshes. This is one of the most effective harm-prevention tools available.

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Wagering Limits

Set a cap on the total value of bets placed across a defined period, regardless of wins or losses. Wagering limits are particularly useful during high-volume cricket seasons when the temptation to place back-to-back bets across multiple matches is strongest.

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Session Time Limits

Set a maximum duration for individual gambling sessions. When the time limit is reached, you will be automatically logged out. You can also configure reality-check reminders at specified intervals — for example, a pop-up every 30 minutes showing your session duration and net result.

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Cooling-Off Period

Take a short break from gambling by activating a cooling-off period of 1, 3, 7 or 14 days. During this period your Account remains open for non-gambling functions, but no bets can be placed and no deposits can be made. Cooling-off is reversible — unlike full self-exclusion.

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Self-Exclusion

Permanently or indefinitely close your Account from gambling activity. Self-exclusion is the strongest available measure and is not easily reversible. Options range from a 6-month exclusion to a permanent lifetime closure. Contact support immediately if you need this tool — do not delay.

How to access your tools: Log in to your w567 Account → Navigate to Account Settings → Select "Responsible Gambling" or "Safer Play" → Choose the tool you want to configure. All limits and exclusions take effect immediately. If you experience any difficulty accessing these tools, contact Live Chat support.

Age Verification & Underage Gambling Prevention

w567 operates a strict adults-only policy. The minimum age to register and use the platform is 18 years — or the higher minimum required by the operator's applicable license jurisdiction. This is non-negotiable and applies regardless of the age of majority under Pakistani law.

Age verification (KYC) is mandatory before any withdrawal is processed and may be required at registration. For Pakistani users, the primary accepted identity document is the Computerised National Identity Card (CNIC) issued by NADRA. A valid Pakistani passport is also accepted. No gambling services are available until identity and age are confirmed.

w567 actively supports anti-underage-gambling measures. Where an Account is found to belong to a person below the applicable minimum age, the Account is closed immediately, all balances are returned to the verified payment source and the matter is reported as required.

For Parents and Guardians: If you believe a minor in your care has accessed w567, please contact support immediately. Use parental controls and internet safety software to restrict access to gambling websites. Discuss the risks of underage gambling openly with young people in your household.

How w567 Verifies Age

1

Date of Birth at Registration: Entered manually during Account creation and cross-checked against identity documents.

2

CNIC / Passport Verification: Document scans are processed by a third-party KYC provider that extracts and validates date of birth and identity data.

3

Liveness Check: A selfie or short liveness video may be required to confirm that the document holder is the Account user.

4

Ongoing Monitoring: Accounts exhibiting patterns inconsistent with the verified user's profile may be flagged for additional review at any time.

Warning Signs of Problem Gambling

Problem gambling rarely arrives suddenly. It usually builds gradually, and the person affected is often the last to recognise it. These are the most common warning signs — they apply to any gambling format, whether it's cricket betting during an ICC tournament, slots, or live casino play.

  • Spending more money on gambling than you planned to — consistently and repeatedly
  • Chasing losses — placing larger or more bets to recover previous losses
  • Borrowing money from family, friends or lenders to fund gambling
  • Lying to family members, colleagues or yourself about how much you gamble or lose
  • Gambling with money earmarked for bills, rent, education or family expenses
  • Feeling restless or irritable when you try to reduce or stop gambling
  • Gambling to escape stress, depression, loneliness or personal problems
  • Neglecting work, studies or family responsibilities because of gambling
  • Repeatedly failed attempts to cut down or stop gambling
  • Thinking about gambling constantly — planning sessions, replaying past bets
  • Feeling guilty or ashamed after a gambling session but continuing anyway
  • Spending increasing amounts of time gambling to get the same level of excitement
High urgency — act now Warning — review behaviour Early indicator — monitor

Quick Self-Assessment

Answer these questions honestly. If you answer "Yes" to three or more, consider using the limit tools or self-exclusion, and speak to our support team.

1

Have you ever spent more on gambling than you intended to in a single session?

2

Have you gambled to try to win back money you had already lost?

3

Have you borrowed or sold something to fund gambling?

4

Has gambling caused arguments or tension with family members?

5

Have you lied to anyone about how much you gamble or how much you have won or lost?

6

Have you ever felt the urge to gamble with increasing amounts to feel the same excitement?

7

Have you felt restless, anxious or irritable when you have tried to cut down or stop gambling?

8

Have you missed work, family events or other responsibilities because of gambling?

This is not a clinical diagnostic tool. It is designed to help you reflect on your gambling behaviour. If the answers concern you, please use the self-exclusion tool or contact our support team for guidance.

Setting Limits That Actually Work

A limit is only useful if it is set thoughtfully. Here is how to approach each tool for maximum effectiveness, particularly in the context of the Pakistani market where cricket seasons and PSL can make certain periods particularly intense for sports bettors.

Deposit Limit

Set your deposit limit to the maximum you could lose in the given period without any financial hardship. If you earn PKR 80,000 per month and your household expenses are PKR 65,000, your maximum "entertainment budget" might be PKR 3,000–5,000 — set your monthly deposit limit there.

Loss Limit

Set your loss limit slightly below your deposit limit to preserve some buffer. A loss limit of PKR 2,500 on a monthly deposit limit of PKR 3,000 means you always retain a small reserve, and the automatic log-out prevents emotional chase-betting at the worst moment.

Session Time Limit

Set session limits to 60–90 minutes maximum for most users. If you primarily bet on live cricket, set your session limit to end 30 minutes after the scheduled match close, so live-betting does not extend indefinitely across other markets.

Reality Checks

Enable 30-minute reality-check reminders that display your session duration and net result. This simple interruption is consistently shown to be one of the most effective tools for bringing betting behaviour back to a conscious decision rather than an automatic one.

Cooling-Off Period

Use the 7-day cooling-off period after a particularly heavy loss session, or before a major cricket event where you feel the temptation is high. It gives you space to reassess without the permanence of full self-exclusion.

How to Set a Limit in Your Account

1
Log In to Your w567 Account

Use your registered email address and password. Ensure you are on the official w567 domain. Two-factor authentication adds an extra layer of account security.

2
Navigate to Account Settings

Click or tap your account avatar or username in the top-right corner of the platform. Select "Account Settings" from the dropdown menu.

3
Select "Responsible Gambling" or "Safer Play"

Look for the Responsible Gambling section within your settings. All limit tools, cooling-off options and self-exclusion are available in this section.

4
Choose Your Limit Type and Amount

Select daily, weekly or monthly. Enter the amount in PKR. For deposit and loss limits, the platform will confirm your limit immediately.

5
Confirm and Save

Confirm the limit. Decreases take effect immediately. Increases require a cooling-off period before they apply — this is by design, to prevent impulsive limit increases after a loss.

6
Need Help?

If you cannot locate the settings or encounter a technical issue, contact Live Chat support immediately. Do not delay setting a limit because of a technical barrier — the support team can assist in real time.

Self-Exclusion — When You Need a Real Break

Self-exclusion is the right tool when limits alone are not working, when you feel out of control, or when gambling is causing genuine harm to you or your family. It is a serious step, and w567 treats it as such — there is no marketing pressure to reverse a self-exclusion, and the process is handled with sensitivity and confidentiality.

Once self-exclusion is activated, your Account is immediately suspended from all gambling activity. You will not be sent promotional emails or bonus offers during the exclusion period. Login for non-gambling functions (such as viewing transaction history) may be available depending on your selected exclusion type.

If you choose a timed exclusion (6 months, 1 year, 3 years or 5 years), re-activation at the end of the period requires you to contact support and complete a reinstatement process — the Account does not reactivate automatically. This friction is intentional and protective.

If gambling is causing serious harm — to your finances, your relationships, your mental health or your family — please activate self-exclusion immediately and seek support. You can activate self-exclusion in your Account settings or by contacting Live Chat support directly. There is no judgment from the w567 team. We are here to help.

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Self-Exclusion Options

Choose the exclusion period that fits your situation. All exclusions take effect the moment you confirm them. Extended options are available by contacting support.

6 Months 1 Year 3 Years 5 Years Permanent / Lifetime

Timed exclusions do not auto-reverse. Permanent exclusion is irreversible. All exclusions suppress promotional communications during the exclusion period. For multi-operator self-exclusion programmes applicable to your operator's jurisdiction, contact support for guidance.

Takes Effect

Immediately

Promotions Suppressed

Yes, automatically

Auto-Reversal

No — manual only

Support Available

24/7 Live Chat

Ten Tips for Mindful Gambling

These practical habits can make a meaningful difference to how gambling fits into your life. They apply whether you're betting on a Pakistan Super League match or playing a few rounds of live roulette.

1
Set a Budget Before You Log In

Decide your session budget before opening the app. Write it down. A pre-committed figure is harder to ignore than one decided in the moment.

2
Treat Losses as the Cost of Entertainment

Think of your stake the way you think of a cinema ticket or a restaurant meal — money spent on an experience, not an investment you expect back.

3
Take Regular Breaks During Sessions

Step away from the screen every 30–45 minutes. Make a cup of chai. The break interrupts the automatic quality that problem gambling develops over time.

4
Never Chase a Loss

If you have reached your loss limit — stop. Tomorrow's match is not the recovery opportunity; it is just another match with independent odds.

5
Keep Gambling Separate From Daily Life

Do not gamble during work hours, during family time or while managing household responsibilities. Compartmentalisation keeps gambling in its proper place.

6
Balance With Other Hobbies

Cricket, football and casino gaming are exciting, but they should sit alongside other activities — outdoor pursuits, social time and hobbies that do not involve gambling.

7
Avoid Gambling When Stressed or Upset

Emotional states reduce rational decision-making. If you have had a difficult day at work or a family disagreement, that is the worst time to open a betting app.

8
Talk to Someone You Trust

Sharing your gambling habits openly with a family member or close friend creates natural accountability and removes the secrecy that problem gambling feeds on.

9
Review Your Statement Monthly

At the end of each month, look at your total deposits and withdrawals on the platform. Seeing the numbers in plain figures is a powerful reality check.

10
Use the Tools — They Are There for You

Setting limits is not a sign of weakness. It is evidence that you understand gambling, respect its risks and are playing as a rational adult. The tools exist for a reason — use them.

Where to Get Support

You do not need to manage a gambling problem alone. The following support channels are available to w567 users. Asking for help is a sign of strength, not failure.

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w567 Live Chat

Available 24/7 directly on the platform. Our support team is trained to assist with responsible-gambling queries, limit-setting help and self-exclusion requests. No judgment — just practical assistance.

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Email Support

For less urgent responsible-gambling queries, email our dedicated support team at [email protected] (plain text only — not a clickable link). We respond within 24 hours for responsible-gambling matters.

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Help Center

The w567 Help Center contains self-service guides on setting limits, activating self-exclusion, understanding account statements and accessing responsible-gambling resources. Available through the in-platform navigation.

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Operator Jurisdiction Resources

The operator's license jurisdiction may have recognised responsible-gambling support organisations. Contact w567 support to enquire about resources available through the operator's licensing framework applicable to your region.

For Pakistani users specifically: Mental health and financial counselling services are available in major cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Speaking to a qualified counsellor about gambling-related stress is always an option — you do not need to manage it through a gambling platform alone. Ask your GP or local health authority for referral information.

Play Responsibly — Start with Your Limits

The best time to set your limits is before your next session, not after. Log in to your w567 Account, navigate to the Responsible Gambling settings, and set limits that reflect your real-life budget. If you have questions, our 24/7 support team is ready to help.

18+ only (or the higher minimum required by the operator/license jurisdiction). Gambling may be restricted in your jurisdiction. This page provides information only and does not constitute legal or professional advice. Always gamble responsibly.